Shipping & Returns
Shipping
We aim to ship all orders within 2-3 working days. Please note that Saturday and Sunday are not considered working days. All orders will be sent via Royal Mail 1st or 2nd class service, depending on your selection at checkout. Please note that we currently only ship within the UK...
Click & Collect
We also offer either click & collect or drop off for local orders, you can select this option at the checkout for LE9 and a 10 mile radius areas only...
Returns
We take pride in every order we send, but if you are unhappy with your item or there is a fault, please email enquiries@scotts-lifestyle.co.uk with your order number and a photo within 3 days of receiving your purchase. If you change your mind items can be returned within 14 days of receipt but must be unused and in their original packaging. The customer is responsible for the return postage cost and the original postage paid will not form part of the refund. Unfortunately, any items that are used or are not re-saleable will not qualify for a refund. Pls allow 7 working days for refunds to be processed...